Getting started with the portal

In this article you will learn how to:

Account switcher (reseller only)
Locating your splash pages
Tools and features available
Basic editing

You need to be logged into your Fydelia account first. Click here for the how-to.

Switch accounts

If you are a reseller managing a multi-tenanted account, each organisation shows as a new account in Fydelia. They are created automatically. To switch between them, just use the drop down:

Locating your splash pages

To view and edit your splash pages choose the LIST PAGES from the Splash Pages menu:

The tool bar

When managing your splash pages you will see a list of them with the following tools:

Network type	This indicates which network vendor the splash page is currently configured for
CRM Integration	The CRM integration that is enabled on the page. A page can have more than one at a time
Devices	A list of recent guest devices using the page including the device MAC identifier
Support	Page design support request
Tags	Add tags to your page to make them easier to find when you have many
“Spock” test tool	Opens the splash page with dummy device details so that logs can be inspected for issues
Activity	Graph showing recent splash page activity
Data sneak peek	Table of guest login data from the last 48hrs. Full data available in your CRM, or in the report download area
View	View the splash page in a separate browser tab
Settings	Clicking this reveals more advanced editing and configuration settings

Editing your page

If you wish to change the splash page main logo for example, hover on the settings wheel and click the edit icon:

Then follow these steps:

1. Click EDIT on the logo area

2. Change your logo

Choose a new logo file from your computer:

IMPORTANT: Do not use an image URL from another website domain as this may cause issues with the splash page loading. If you do need to use external images, be sure to add those domains to your walled garden settings on your network

3. Save changes

Click SAVE CHANGES at the bottom of the panel

4. Publish

Save your changes and click PUBLISH. You’re all set!

Getting started with the portal

Defaut template