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Getting Started
- Adding a new client account
- Adding another account user
- Age-based marketing redirects
- Changing a static background
- Connecting your Access Point with a PoE Power Injector
- Creating a UniFiOS admin user for external captive portal
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- Downloading your invoices
- Enabling Fydelia Presence Analytics on Cisco Meraki
- FB pixel for Fydelia
- Finding and editing your splash page
- Generating free voucher codes
- Getting started as a reseller
- Hotel WiFi Features
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to change the redirect URL after successful login
- How to enable automatic email validation
- How to play a video Ad before guest WiFi users can sign on
- Instant provision of a new account
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Logging in to your account
- Managing your clients with sub-accounts
- Managing your subscription
- Piggy integration with Fydelia WiFi
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Set VAT amount on your WiFi passes
- Simplifying Guest WiFi
- Starting a 14-day trial
- Switching accounts in Reseller mode
- The UniFi controller interface versions
- Use your WiFi for COVID-19 Track & Trace
- Using free vouchers in your Fydelia splash page
- Walled Garden and Firewall IP settings
- What is WiFi marketing?
- WiFi Pass overview
- Show Remaining Articles (24) Collapse Articles
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- Age-based marketing redirects
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- FB pixel for Fydelia
- Hotel WiFi Features
- How to enable automatic email validation
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Test article
- Use your WiFi for COVID-19 Track & Trace
- WiFi Pass overview
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- Adding a certificate to a Fortigate Captive portal to prevent browser errors
- Age-based marketing redirects
- Changing a static background
- Connecting your Access Point with a PoE Power Injector
- Creating a UniFiOS admin user for external captive portal
- Enabling Fydelia Presence Analytics on Cisco Meraki
- Finding and editing your splash page
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to add an Account user to your Account
- How to block a compromised Amazon Firestick
- How to change the redirect URL after successful login
- How to Download the Visitor Reports
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Logging in to your account
- Piggy integration with Fydelia WiFi
- Reserved classes
- The UniFi controller interface versions
- Walled Garden and Firewall IP settings
- Show Remaining Articles (4) Collapse Articles
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Hardware and Networks
- Accessing your Fydelia dashboard
- Aerohive
- Applying an SSL Certiificate to your MikroTik HotSpot
- Aruba - built in controller
- Aruba InstantOn
- Cambium - Setup guide
- Cisco Meraki
- Cisco Mobility Express
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a FortiNet External Captive Portal
- Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
- Creating a MikroTik Hotspot on a VLAN
- Creating a UniFiOS admin user for external captive portal
- Creating an EnGenius splash page
- Datto OpenMesh Setup Guide
- DrayTek Vigor 28xx
- Enabling an External Captive Portal with Ruckus ONE
- External Captive Portal with Alta Labs
- External Captive Portal with TPLink OMADA
- External Captive portal with Zyxel Nebula
- Getting Fydelia connected to your network
- Guest Email validation with MikroTik
- Guest internet Voucher coupon generation on MikroTik
- Guest WiFi EnGenius Cloud setup
- How to redirect D-Link Nuclias guests to a Fydelia external captive portal
- IgniteNet ecCloud External Captive Portal setup
- Migrating UniFi APs to another controller
- Remote access to Mikrotik
- Ruckus - SmartZone Setup Guide
- Ruckus - ZoneDirector Setup Guide
- Ruckus Unleashed External Captive Portal setup
- Setting up voucher pages with Plasma Cloud
- SonicWall - Setup guide
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFi Version 6 and earlier - captive portal setup
- UniFi Version 7.x captive portal setup
- UniFiOS captive portal splash page setup
- Walled Garden and Firewall IP settings
- What is PoE?
- Show Remaining Articles (29) Collapse Articles
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- Accessing UDM Pro directly from the WAN
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a UniFiOS admin user for external captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Migrating UniFi APs to another controller
- Step by Step : Connecting a UniFi Access Point
- The UniFi controller interface versions
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFi Version 6 and earlier - captive portal setup
- UniFi Version 7.x captive portal setup
- UniFiOS captive portal splash page setup
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Integrations
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- Toggle by Airship
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
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- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send Guest WiFi data to your Constant Contact lists
- Send guest WiFi data to your SproutSend marketing platform
- Toggle by Airship
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
Cisco Mobility Express
External Captive Portal with Cisco Mobility Express
This guide was tested with a Cisco Aeronet AP1852E-K9 with Mobility Express 8.10.185 :

There are only a few steps in order to get your Fydelia OnDemand splash page working with Cisco Mobility Express:
ACL/Walled garden
In these steps we’ll create a new ACL entry for ondemand.fydelia.com
Open Security Settings:

Click “Add new ACL”
Give it a name such as Fydelia
Click “Add URL Rules”
Enter ondemand.fydelia.com with action “Permit”:

WLAN Settings
Under wireless settings choose WLANs

Create a new WLAN

Click WLAN Security and set the options as follows:

Checklist:
- Guest network is enabled
- Captive network assistant is enabled
- Captive portal is set to “External splash page”
- Captive portal URL is set to your Fydelia Ondemand Splash page (which is using the Mobility Express form)
- Access type is set to “Web Consent”
- ACL Name is set to the one created in the previous ACL/Walled Garden step
Guest redirection (optional)
The Fydelia splash page has the option for a “Continue URL” so this isn’t usually required.
However if you wish to override the Fydelia splash settings and redirect guests using Mobility Express settings:
- go to Wirelss Settings -> Guest WLANs
- Enter your preferred redirect URL:

On your Fydelia splash page be sure that you chose Cisco Mobility Express login form.
Session duration (optional)
In some rare cases you will need to configure the session timeout via the CLI. To do so, please click here.
You’re all set! You should now be able to login using your Fydelia splash page.