Defaut template

DOB Redirect – landing page based on visitors’ age

This feature is very useful in bringing traffic to relevant age-specific landing pages. If you are already capturing DOB of your visitors, why not put it to good use and redirect them to that new offer that is perfect for their age and conversion is almost guaranteed! To set this up, you will need to edit your form settings, and just under the “CONTINUE URL” section you will see “DOB dynamic redirect” The default will […]

Custom domains and white labelling

You can create your own subdomain to white-label the guest WiFi experience. To get set up just point your subdomain to the IP: 144.76.195.139 When done we will: The service has a yearly fee of £250/year Contact us now to get set up!

Walled Garden and Firewall IP settings

In some cases you may need to update your walled garden and firewall settings. Here’s what you need to know… Walled Garden In order to allow some systems, such as Cisco Meraki, to be able to redirect the guest out to the Fydelia splash page, you will need to add walled garden settings. NOTE: If you use domain-based walled gardens, you don’t need the IP addresses. You will just need to ensure you add: ondemand.fydelia.com […]

iPhone QR scanning won’t redirect to captive portal

You may have noticed that iPhones do not close the camera when scanning an unsecure (open) network. Open networks are typical for external captive portal systems such as Fydelia.com, so this presents a bit of a problem! Solution We noticed that iPhones do redirect correctly for secure (WPA) network QR scans. So to get your Fydelia splash page correctly appearing on a QR code scan, follow these steps: Happy guests! Now you can stick your […]

FB pixel for Fydelia

Step 1 (client does this): Find Your Business ID in Meta Business Manager Steps to find your business ID: Step 2 (Fydelia does this): Adding the a client to fydelia domains Steps to add a new client: Now, FB will allow events to pass-through from our domains to client’s FB pixel Step 3 (client does this): Getting the FB pixel ID. Steps to find FB pixel ID: Step 4 (Fydelia does this): Input FB pixel […]