When a guest connects to a free WiFi network they are redirected to a WiFi login page such as the one shown here on the right. This is known as a “Captive Portal” or “Splash” page. The network will not let customers through to the internet until they have completed this login form, including acceptance of your basic terms and conditions. In order for this to happen, standard internet routers often do not have this […]
In some cases you may need to update your walled garden and firewall settings. Here’s what you need to know… Walled Garden In order to allow some systems, such as Cisco Meraki, to be able to redirect the guest out to the Fydelia splash page, you will need to add walled garden settings. NOTE: If you use domain-based walled gardens, you don’t need the IP addresses. You will just need to ensure you add: ondemand.fydelia.com […]
PoE, or Power Over Ethernet, is a way to provide electrical power to your wall or ceiling mounted access points using only the network cable. This way there’s no need to worry about where to plug it in. There are typically 3 types of power ratings that you will come across:24V. the lowest typically used by UniFi AC Lite units and Aruba InstantOns, for example, 48V and the higher power 54V typically used by heavyweight […]
Fydelia supports RADIUS authentication. You will receive username/password (and the RADIUS secret if applicable) when your account is created. PRIMARY SERVER DNS fydelia-radius-01.fydelia.com IP 94.130.98.11 Port 1812 SECONDARY SERVER DNS fydelia-radius-02.fydelia.com IP 65.109.12.76 Port 1812
